Stop Binge Eating Program Policies

Copyright NutriPsych-Stop Binge Eating Clinic 2019 and beyond, last updated 14th July, 2020

 

This document governs the policies and terms and conditions for the clients (“Clients”) of Stop Binge Eating Program (“Program”) created and facilitated by NutriPsych-Stop Binge Eating Clinic (“NutriPsych”).

 

Section 1 Access to the Stop Binge Eating Program

1.1 The membership area

All teaching content and action tasks are housed within the members-only content hub. It’s your responsibility to watch each lesson and complete each action task.

 

1.2 The Stop Binge Eating Program Facebook Group

The Facebook group is where you communicate with other program members, build relationships, set goals, share wins, and get moral support.

 

1.3 Question Submission  

The Client agrees to use the appropriate forms to submit questions or materials for feedback to be reviewed in the group sessions.

 

1.4 Group Sessions

The program is a 12-week program. Upon the completion of the 12-week program, you will receive 4 additional weeks to go through materials and bring issues to group sessions. All group sessions are to be booked within 16 weeks of enrollment or they will be voided and no refunds will be provided.

 

If the client wishes to retain ongoing support and accountability, the client may choose to enter the monthly membership program after completion of the Program at a monthly additional cost.

 

1.5 Individual Consultations

Individual consultations are only available to VIP members or those who have purchased add-ons after the program has commenced. All individual sessions are to be booked and used within 16 weeks of enrollment.

1.6 Ongoing Access to Program Materials

You will retain ongoing access to the membership area and the Facebook Group beyond completion of the program.

1.7 Confidentiality

The Client understands that given the group nature of the Program, including the Facebook Group that any discussions or any related Program discussions are to be held in strict confidence and cannot be shared, referred to or mentioned outside of the designated Program Facebook Group or forum. Anything mentioned in group sessions are not to be shared with individuals outside of the group.

 

1.8 Call Cancellation/No show

All cancellations must be made at least 24 hours in advance or it will be considered a “no show”.
“No show” will count as a used session and no reschedule or refund will be provided.

 

1.9 Client Results

NutriPsych is here to support and assist you in reaching the Client’s own goals, but the Client’s success depends primarily on their own effort, motivation, commitment and follow-through. The Client confirms and agrees that they are wholly responsible for the progress and results and that the Program (and NutriPsych) offers no warranties or guarantees of results of any kind. Any examples of success do not serve as a warranty or guarantee for any Client in the Program. NutriPsych cannot predict and does not guarantee particular results and the Client accepts and understands that results differ for each individual.

 

 

Section 2 Customer Service/Office Hours

If Client has a billing issue or any other type of customer support issue, please email helenwong@nutripsych.co.uk

NutriPsych aims to respond to all customer support issues within 48 hours. However, at peak times, this may take longer.

 

 

Section 3 Program Fees

3.1  Payment Plan and Declined Payment

If the Client chooses the payment plan, they will be charged the initial payment at the time of enrolling, followed by installments every 30 days for the remaining months, on the same day of the month.

 

If the Client chooses the monthly payment plan, they are responsible for ensuring that their account remains in good standing for the entire duration of the Program. If a payment is declined, the Client will have 5 business days to bring their account into good standing after the declined payment. If the account is not brought into good standing within 5 business days, the Client’s Program will be put on hold and access will be denied until the account is brought into good standing. Extensions to the 12-week program completion time will not be offered as a result of program holds due to late or missed payments. If the account remains in poor standing for a duration of more than 15 business days, the Client’s Program will be cancelled entirely, and no refund will be provided.

 

3.2 Refund Policy

No refunds of any kind will be issued for the Program, including deposits or any partial payments.


Section 4 Intellectual Property

4.1 Program Materials

All content included as part of the Program, such as graphics, logos, images, worksheets, videos and audios, including scripts, is the property of NutriPsych and protected by copyright and other laws that protect intellectual property and propriety rights.

 

Clients do not have any right to reproduce in part or in whole any Intellectual Property for gift, resale or license to any third party. Clients will not use any of the Program Intellectual Property for their own business venture. Clients will not teach, discuss or reveal any of the Program’s Intellectual Property in part or in whole without the expressed written permission of the Company.

 

The Client’s participation in the Program does not entitle them to make any unauthorized use of any protected content.

If the Client violates NutriPsych’s intellectual property rights, their access to the Program will be terminated immediately and they shall not be entitled to a refund of any portion of the fees.

 

If the Client is found to share passwords, login details, links or any materials in the Program with third parties, their access to the Program will be terminated immediately and they shall not be entitled to a refund of any portion of the fees.

 

4.2 Material Submissions

From time to time, the Client may be asked permission for use of Client likeness, program materials or files, video, audio, photos or marketing materials including presentations by NutriPsych, to promote the Stop Binge Eating Program. NutriPsych agrees it will not use aforementioned Client materials without express permission from the Client. If the Client agrees, the Client authorizes NutriPsych to use and publish materials as they see fit on social media, websites and other distribution media. The Client will not receive monetary or royalty fees. The Client waives any right to inspect or approve the finished product, including written copy, wherein the Client’s likeness or testimony for the program appears.

 

Section 5 Medical Disclaimer

The client fully understands that the Nutrition Consultant or NutriPsych, or their team members are not medical doctors and the Client is therefore not here for medical diagnostic or treatment procedures.

 

Any lifestyle, habit, or nutritional suggestions made by NutriPsych, the Nutrition Consultant, or their team members will be to support but not replace any medical treatment the Client may be receiving.

 

The Client fully understands that any nutritional or lifestyle advice is in no way to be construed as medical diagnostics, treatment, psychotherapy, psychological counselling, or any type of therapy.

In the event the Client feels the need for professional counselling or therapy, it is the responsibility of the Client to seek a licensed professional.

 

The Client understands that NutriPsych, the Nutrition Consultant or their team members are in the supportive roles and the Client must do their part in changing their lifestyle habits to see results. The Client understands that changing their lifestyle takes time and results do not occur overnight.

 

The Client fully understands, acknowledges and assumes the risk for any recommendations, nutrition changes, or physical activities. The Client agrees to consult with their medical team prior to making any changes.
 

 

Section 6 Privacy Policy and General Terms and Conditions 

By your enrollment in the Stop Binge Eating Program, you are agreeing to NutriPsych’s Privacy Policy, Medical Disclaimer and the full Terms and Conditions, which can be accessed here:

https://www.nutripsych.co.uk/policies-and-terms-of-use

 

Medical Disclaimer
This website contains general information about medical conditions and treatments.  The information is not personalized medical advice, and should not be treated as such.


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The health information on this website is provided “as is” without any representations or warranties, express or implied.  NutriPsych-Stop Binge Eating Clinic makes no representations or warranties in relation to the health information on this website.  
Without prejudice to the generality of the foregoing paragraph, NutriPsych does not warrant that:

  • the health information on this website will be constantly available, or available at all; or

  • the health information on this website is complete, true, accurate, up-to-date, or non-misleading.

 

Professional assistance
You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.   
If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider.
If you think you may be suffering from any medical condition you should seek immediate medical attention.  
You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.
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